Privacy Policy

Last updated: September 17, 2026

Wesend Machinery (“Wesend”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit wesendmachinery.com, submit an inquiry, request a quotation, subscribe to updates or otherwise communicate with us.

1. Information We Collect

Depending on how you use our website, we may collect information you provide directly, such as your name, company name, country or region, email address, telephone or WhatsApp number, product interests, material type, plate thickness, working width, drawings, technical requirements and other information included in your inquiry. We may also receive technical information such as IP address, browser and device information, referring pages and website usage data through server logs, cookies or analytics technologies.

2. How We Use Information

We use information to respond to inquiries, prepare quotations, recommend machinery configurations, communicate about orders and after-sales support, operate and improve our website, maintain security, understand website performance, comply with legal obligations and, where permitted or with your consent where required, send relevant business or marketing communications.

3. Legal Bases for Processing

Where applicable law requires a legal basis, we process personal information as necessary to respond to your request or take steps toward a contract, to perform a contract, to comply with legal obligations, on the basis of our legitimate interests in operating and improving our B2B business and website, or on the basis of consent where consent is required.

4. Cookies and Analytics

Our website may use necessary cookies and similar technologies for website operation and security. We may also use analytics or advertising technologies, including services provided by third parties, to understand website usage and measure marketing performance. Where required by applicable law, non-essential cookies or tracking technologies should be used only after the required consent is obtained. Your browser may also allow you to restrict or delete cookies.

5. How We Share Information

We do not sell personal information as a business model. We may share information with service providers that help us operate our website, hosting, forms, analytics, communications, customer support or business systems; with logistics, technical or commercial partners when necessary to respond to or fulfill your request; or with authorities and other parties where required by law, to protect rights and security, or in connection with a legitimate corporate transaction. Service providers are expected to handle information only for the relevant service and subject to appropriate obligations.

6. International Data Transfers

Wesend serves international customers. Information submitted through this website may therefore be processed or accessed in countries or regions different from your own. Where required, we take appropriate measures for international transfers in accordance with applicable data-protection law.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, maintaining business and transaction records, providing support, resolving disputes, enforcing agreements and meeting legal, tax or accounting requirements. Retention periods may vary according to the type of information and the relationship with you.

8. Data Security

We use reasonable administrative, technical and organizational measures designed to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information, including rights to request access, correction, deletion, restriction or objection to certain processing, data portability, withdrawal of consent and the right to complain to a competent data-protection authority. California residents may also have rights under applicable California privacy law regarding access, correction, deletion and information about certain data practices. The exact rights available depend on the law that applies to you and to our processing.

10. Marketing Communications

You may ask us to stop sending marketing communications at any time by using an unsubscribe option where provided or by contacting us. Service, quotation, order and support communications may still be sent when necessary for an existing request or business relationship.

11. Third-Party Links

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.

12. Children

This website is intended for business and industrial users and is not directed to children. We do not knowingly seek to collect personal information from children through this website.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our website, services, technologies or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.

14. Contact Us

For privacy questions or requests concerning your personal information, contact Wesend Machinery at sales@wesend-machine.com. Business address: Lipu Industrial Park, Hai’an, Nantong, Jiangsu, China.